Disinfecting and contactless checkout solutions for dealer service department

automotive disinfect

Is your Dealership ESG Safe? Automotive, truck, RV and other dealers needed to rapidly transform in 2020 in response to the Coronavirus Covid-19 pandemic. Suddenly, cleanliness and contactless checkout became more critical than ever. Some dealers were well into advance servicing with technology, and those that lagged are still playing catch up. ESG Safe has the solutions needed to transform or update your dealership while also maximizing profits.

What is contactless checkout for service department? Communicate with the customer with their preferred means and empower them to choose their preferred checkout method.

  • Communicate via phone, text, email
  • Check out in-store, via text or from email
  • Pay with Credit card, Paypal, and alternative methods

Due to Telephone Consumer Protection Act (TCPA) and FCC regulations, it’s not as simple as just letting advisors text customers. In fact, that could land the dealer in hot water with expensive fines. Most dealers know this though. The ESG Safe recommended solution uses cloud based technology:

  • Integrated with DMS or standalone via portal or app
  • Email or text customers with full audit trail- bring your own device OK because all activity is in the app; automated compliance management.
  • Upsell customer in compliant manner, proven to increase parts and new car sales.
  • Customers can forward to 3rd party payer or designate 3rd party person to pick up- this kind of flexibility changes the buyer experience and improves CSI scores.

What are the minimum the new standards for service department auto disinfecting?

  • Manual disinfect high touch points- key, fob, door handle, a/c gear shifter etc
  • Mist/fog A/c filtration
  • Interior overall mist/fog

ESG Safe recommended dealer disinfecting solution:

  1. EPA registered Covid kill rate of 60 seconds.
  2. Broad methods of application, which include mop, manual spray, fog or mist, and disperse via air conditioning systems.
  3. More chemically efficient than other products; expensive electrostatic sprayers unnecessary.
  4. No residue, harmful odors, or dangerous byproducts.

About ESG Safe: ESG Safe offers cleaning, environmental improvement and PPE solutions compatible with Environmental Social Governance goals, while improving public safety and our planet. ESG Safe’s lead disinfectant has a Covid kill rate of 60 seconds and is safe for all commercial and residential needs. ESG Safe is a Women Business Enterprise, Small Business Enterprise.